Effective Date: September 15, 2025
Company Name: Vacation SafeGuard OU
Address: Harju Maakond, Tallinn, Kesklinna Linnaosa Tartu Mnt 67/1-13b, 10115 Estonia
Contact: Meera Joseph meera@safeguardloyalty.eu

1. Introduction:

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our timeshare products and services.

2. Data We Collect

We may collect the following personal data:
• Full name, address, email, phone number
• Identification documents (e.g., passport, national ID)
• Financial information (e.g., payment details)
• Property preferences and purchase history
• Communication records (emails, calls, inquiries)

3. How We Collect Data

• Directly from you when you inquire, purchase, or register
• Through our website, mobile apps, or promotional events
• From third-party partners (e.g., travel agencies, brokers)

4. Purpose of Data Processing

We use your data to:
• Process your timeshare purchase or inquiry
• Provide customer support and manage your account
• Send promotional offers (with your consent)
• Comply with legal obligations (e.g., anti-money laundering)

5. Legal Basis for Processing

We process your data based on:
• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests (e.g., fraud prevention)

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure servers.

7. Data Sharing

We may share your data with:
• Legal and regulatory authorities
• Payment processors and financial institutions
• Marketing partners (only with your consent)
• IT service providers

8. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage your cookie preferences via your browser settings

9. Your Rights

Under GDPR, you have the right to:
• Access your data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at contact@safeguardloyalty.eu.

10. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:
Data Protection Officer Meera Joseph meera@safeguardloyalty.eu